Shipping policy

Effective Date: [ 27-2-2026 ]

Thank you for shopping at Usman Toys. Please read our shipping policy carefully before placing your order.

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1️⃣ Delivery Areas

We deliver across Pakistan.
Currently, we do not offer international shipping.

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2️⃣ Order Processing Time

• Orders are processed within 1–2 working days after confirmation.

• Cash on Delivery (COD) orders may require phone confirmation before dispatch.

• Orders without confirmation may be cancelled.

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3️⃣ Delivery Time

Estimated delivery time: 3–5 working days.
Delivery time may vary depending on your city, courier service, weather conditions, or public holidays. Remote areas may take slightly longer.

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4️⃣ Shipping Charges

• Flat shipping fee: Rs. 250 per order

• Charges will be added automatically at checkout.

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5️⃣ Order Tracking

Once your order is shipped, you may receive a tracking number via SMS or WhatsApp (if available).

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6️⃣ Failed Deliveries

Please ensure:

• Your phone number is correct and reachable.

• Someone is available at the delivery address.

Orders refused without valid reason may result in future order restrictions.

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7️⃣ Incorrect Address

Usman Toys is not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.

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8️⃣ Damaged During Shipping

If your parcel arrives damaged:

• Contact us within 24 hours.

• Share clear photos and videos of the parcel and product.

We will review and assist accordingly.

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📞 Contact for Shipping Queries:
WhatsApp: [ 03121326046 ]
Email: [ usmantoystore@gmail.com ]